Cathy Martin

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Articles

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  • What is a Wellness Expert?

    Our Freshly Wellness Experts work closely with our Customer Service and Health & Wellness teams. They have backgrounds in nutrition and/or public health and can make recommendations on meals that m...

  • Which plans do you propose

    We offer flexible plans for you to choose from:4 meals a week is $47.16 + $6.99 shipping = $54.155 meals a week is $58.95 + $6.99 shipping = $65.946 meals a week is $59.94 + $6.99 shipping = $66.93...

  • Shipping costs

    Any shipping charges will be available at checkout. Factors include where you're located and the number of meals chosen. 📦

  • Can I add delivery instructions to my address?

    Absolutely! When changing your delivery address, all you need to do is add any necessary access code, gate code, or delivery instructions under the Company Line. Delivery instructions include deliv...

  • Payment methods offered

    The currently-accepted payment methods for Cathy French Cuizine products include credit card, PayPal, wire transfers, and checks. Note: If you are using Chat legacy versions, refer to (Legacy Chat)...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...